Loyalty Management System - Communitybyrån

Engage and Retain
Customers

Bridging Spaces, Building Loyalty

Our Loyalty Management System is the ultimate solution to transform your shopping area into a vibrant and dynamic destination where customers always want to return.

By offering store owners an easy-to-use and powerful tool to manage their digital presence, they can effortlessly control their promotions, offers, and events, while fostering a thriving community that bridges the gap between the physical and digital worlds. Let’s make your vendors and your area’s visitors feel like VIPs with our Loyalty Management System.

Benefits for the Shopping Area

Engage and Retain Customers

Make visitors feel special with exclusive discounts, previews, and event invitations directly at their fingertips.

Increased Loyalty and let your stores grow

By rewarding customers with personalized offers, they’ll look forward to each visit, driving repeat traffic and strengthening their connection to your stores.

Reduced Administrative Burden

Free up valuable time and resources as store owners take charge of their own information management. No more chasing updates or managing individual store details—our plattform puts control directly in the hands of those who know their business best.

Debunking the Doubts

– Why a Loyalty Management System is the Game-Changer You Need

I don’t really understand why we need this?

Well, if you don’t need more customers in your shopping area, congrats! And if your vendors already feel special and completely supported, fantastic! But if you’re looking to drive traffic, boost engagement, and create a thriving community where both customers and vendors feel valued, then our Loyalty Management System is exactly what you need.

Do we need an App, or does it also work on the web?

Our Loyalty Management System is designed to be versatile and accessible. It works seamlessly across both mobile apps and web platforms, allowing you to reach customers wherever they are. You can choose to implement it as an app, a web solution, or both, depending on your needs.

Can’t we just keep using social media platforms instead?

You can, but here’s the reality: reaching your audience on platforms like Facebook, Instagram, or TikTok is becoming increasingly challenging. It costs money, takes time, and with each passing day, the chances of your message actually reaching the right people are dwindling due to ever-changing algorithms. Our system puts you in control, allowing you to directly engage your audience without the noise and unpredictability of social media. You create the message, and we make sure it gets delivered to your customers, efficiently and effectively.

Can we use it solely as a web solution for our vendors?

Absolutely. If your focus is primarily on providing a web-based platform for your vendors to manage their digital presence, our system can be implemented as a standalone web solution. This allows store owners to manage their promotions, offers, and events directly through the web interface without the need for a mobile app.

Is this system expensive to implement and maintain?

We offer a range of pricing options to fit your budget, and our comprehensive support means you won’t need to hire additional staff or invest heavily in resources. The system is designed to be cost-effective, providing high value without high costs.

Increase Visitors, Empower Vendors

– Utilize a dynamic calendar to draw more crowds and support vendor success.

Boost Shopping Area Popularity

– As stores flourish with more traffic, your shopping area becomes more desirable, enhancing its overall value.

Less Admin, More Impact

– Free up time as your shopping area's web comes alive with social features, allowing store owners to control their own information and updates.

Drive Events, Boost Traffic

– Make your shopping area thrive with a powerful event calendar, letting store owners showcase their happenings and draw in crowds with ease.

Build Your Brand and Legacy

– Invest in your own platform where every post, every interaction adds to your brand’s legacy, under your full control. No need to rely on social media platforms that might not be around tomorrow. Each user who creates an account becomes a potential long-term customer you can reach directly with free push notifications.

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Benefits for the Store Owners

Simplified Administration

Store owners can manage and update their promotions and offers in real-time, giving them full control and saving valuable time.

Direct Communication with Customers

Reach out to customers with tailored messages about special offers, product launches, and events, ensuring they always feel connected and valued.

Community and Social Engagement

Leverage social features that encourage customers to interact with your store and each other, building a sense of community that drives brand loyalty and repeat visits.

Benefits for the Visitors

Earn Loyalty Points

Collect points for shopping, attending events, and engaging with stores. Redeem these points for discounts, rewards, and special perks.

VIP - Exclusive Offers and Promotions

Access special deals and promotions available only to members, ensuring you never miss out on a great bargain.

Stay Updated in Real-Time

Get instant notifications about new store openings, sales events, and exclusive previews directly to your mobile device.

Community Engagement

Connect with other shoppers, share experiences, and participate in community events and discussions, all through the App

A Livelier Online Presence

Attracting more visitors and encouraging repeat engagements

Curious?

I’m Daniel—let’s chat! I’m here to help you take the first step toward building your own thriving social platform. Together, we’ll explore how it can elevate your brand and connect you with your audience like never before.

+46 735539118

Core Features

Self-Service Store Management

Store owners can independently manage their profile, including updating store hours, contact information, and location details.

Activity Wall for Each Store

Every store has its own dedicated activity wall where they can post updates, announcements, promotions, and events, creating a dynamic and engaging environment for their followers.

Push Notifications:

Stores can send push notifications directly to their customers’ devices, keeping them informed about new offers, events, or important updates in real-time.

Special Offers and Promotions:

Ability to create and manage time-sensitive promotions, discounts, and special offers that are highlighted both in the app and on the web platform.

Event Management:

Stores can organize and promote events, such as product launches, VIP previews, and in-store happenings, with easy calendar integration and reminders for customers.

Loyalty Program Integration

Seamless integration with existing loyalty programs, allowing customers to track points, rewards, and redeem offers through the app or web platform.

Points & Gamification

Incorporate gamification features such as badges, achievements, and leaderboards to reward active customers and encourage engagement.

Eliminate Ineffective Social Media Spending

Say goodbye to the frustration of pouring money into social media ads with uncertain returns. Our platform ensures your marketing efforts are effective and directly reach your audience.

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FAQ

Curious? We've Got Answers!

Do we need interactive functions for the system to be effective?

Interactive functions, such as activity walls and customer engagement tools, are highly recommended for maximizing the effectiveness of the system. They help create a vibrant community, encourage customer participation, and keep your shopping area dynamic and engaging. However, the system can still function as a basic platform for promotions and information sharing without these features.

Who can write on the activity wall?

Store owners have full control over their own activity walls, allowing them to post updates, promotions, and events directly. Depending on your preferences, customers can also be allowed to interact with posts by liking, commenting, and sharing, fostering a more engaging and interactive community.

How do we drive traffic to our shopping area using the system?

The system is equipped with tools to boost traffic through personalized offers, targeted promotions, and engaging content. By utilizing push notifications, email campaigns, and social sharing features, you can attract more visitors to your shopping area. Additionally, the interactive features and community-building aspects of the system help create a loyal customer base that consistently returns.

How can we get local residents involved and active in the online community?

We’re excited to share that there’s potential for collaboration with nearby property owners, including housing associations, apartment and condominium associations (”bostadsrättsföreningar”), to engage the local residents. Imagine offering exclusive neighborhood deals, events, and incentives that encourage them to join and actively participate in the online community.

This partnership could strengthen the connection between your shopping area and the local community, driving more consistent engagement and foot traffic.

What kind of support do you offer after implementation?

We provide ongoing support to ensure that your system runs smoothly and continues to meet your needs. This includes technical support, training for store owners, and regular updates to keep the system optimized and up-to-date.

Do we really get our own app?

Yes, you really do! With our Loyalty Management System, you’ll get a fully native app decked out in your brand’s colors, logos, and style. It’s your very own app, making your shopping area’s digital presence just as unique as the physical one.

And it’s available on both Apple App Store and Google Play?

Absolutely! Your app will be available for download on both the Apple App Store and Google Play, so all your customers can easily find and use it, no matter their device.

What makes this different from what we’re already doing?

If what you’re doing now is already bringing in crowds and making your vendors stand out, then you’re ahead of the game! But most traditional web solutions are static—they’re often just used by people who have already decided to visit, usually to check store hours or locations. Our system is different. It’s designed to actively engage customers who might not have had your shopping area in mind until they see a compelling event, offer, or promotion. We help you reach new audiences and bring them through your doors, turning casual browsers into loyal visitors.

Will this help us become more visible on Google

Absolutely! Our system is built with SEO best practices in mind. Google favors user-driven, vibrant sites that are frequently updated with fresh content, events, and information. By maintaining an active and engaging community on your platform, you significantly improve your search engine rankings. This means your shopping mall will appear higher in search results for relevant terms, attracting more organic, free traffic to your digital presence without relying solely on paid ads.

Is the system GDPR compliant?

Yes, our Loyalty Management System is fully GDPR compliant. We prioritize data privacy and security, ensuring that all user data is handled in accordance with the latest regulations. You can confidently manage your customer relationships knowing that their personal information is protected.

Do we need to put a lot of time into managing this system?

Not at all! We handle everything from moderation to content creation, ensuring that your platform runs smoothly without requiring significant time from you. Plus, store owners can take the lead in keeping the platform lively with their own posts, promotions, and updates.

Is it hard to learn how to use the system?

If you can navigate Facebook, you can easily use our system! We’ve designed the interface to be intuitive and familiar, so you and your vendors can get up to speed quickly. And if you ever need help, our support team is just a call away.

How can we provide great content without extra effort?

We’ve got you covered! Our team can assist with content creation and curation, ensuring that your platform is always fresh and engaging. You can also rely on your store owners to contribute regularly with their own posts and promotions.

Ready to take the next step?

Let’s grab a coffee, and we’ll spill all the details!